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PeopleCert / AXELOSITILFND V5

ITIL Foundation (Version 5)

Validate your understanding of the ITIL 5 framework for Digital Product and Service Management, including core terminology, the ITIL Service Value System, guiding principles, service value chain, four dimensions of management, the product and service lifecycle, value stream mapping, and the role of AI and complementary frameworks.

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Recommended Study Path

  1. 1

    Study Guide

    Learn exam domains, key concepts, and study plans

  2. 2

    Cheat Sheet

    Review commands, limits, and quick-reference facts

  3. 3

    Exam Notes

    Study traps, confusing pairs, and scenario tips

  4. 4

    Flashcards

    Active recall on definitions and key terms

  5. Practice Questions

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  6. Mock Exam

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Mock Exam

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40 questions · 60 min · Real format

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Study Guide

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Cheat Sheet

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Exam Notes

Last-minute traps and scenario tips

Flashcards

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Exam Domain Breakdown

Key ITIL Terms and Definitions30%
The ITIL Service Value System40%
Four Dimensions of Product and Service Management10%
Product and Service Lifecycle10%
Value Stream Identification, Mapping, and Management5%
ITIL and Artificial Intelligence3%
ITIL and Other Frameworks2%

Frequently Asked Questions

What is the passing score for the ITIL Foundation (Version 5) (ITILFND V5) exam?+
The passing score for the ITILFND V5 exam is 65%. The exam consists of 40 questions and you have 60 minutes to complete it.
How many questions are on the ITILFND V5 exam?+
The ITILFND V5 exam has 40 questions. The exam duration is 60 minutes, giving you roughly 90 seconds per question on average.
How much does the ITILFND V5 exam cost?+
The ITILFND V5 exam costs $690 USD. Check with PeopleCert / AXELOS for the latest pricing, regional variations, and any available vouchers or discounts.
What domains are covered on the ITILFND V5 exam?+
The ITILFND V5 exam covers 7 domains: Key ITIL Terms and Definitions (30%), The ITIL Service Value System (40%), Four Dimensions of Product and Service Management (10%), Product and Service Lifecycle (10%), Value Stream Identification, Mapping, and Management (5%), ITIL and Artificial Intelligence (3%), ITIL and Other Frameworks (2%). Focus your study time proportionally to these weights.
What free study resources are available for the ITILFND V5 exam?+
CertPrepNow offers free study guide, cheat sheet, exam notes, flashcards for the ITILFND V5 exam. All resources are available without registration or payment.
How long should I study for the ITILFND V5 exam?+
Study time varies by experience level. For someone with relevant work experience, 2-4 weeks of focused study (1-2 hours per day) is typical. Beginners may need 4-8 weeks. Start with the study guide to identify knowledge gaps, then use practice questions to test readiness.
Is the ITIL Foundation (Version 5) certification worth it?+
The ITIL Foundation (Version 5) certification from PeopleCert / AXELOS validates skills that are in demand. It demonstrates proficiency in key itil terms and definitions and the itil service value system. Whether it is worth pursuing depends on your career goals and current role.